A 45-year veteran of the Personal Lines Insurance industry, Jim brings a wide range of experience to IRI, with 30 years on the company side and 15 years providing consulting and doing extensive board work.
Jim has served as a director of 12 companies, both privately held and public, including Chair of the Compensation and Human Capital committee of publicly traded Protective Insurance (PTVC), which was purchased by Progressive in 2021.
Jim has worked with C-suite executives at multiple insurance companies, companies in the insurer support eco-system as well as principals at private equity firms working with insurers and insurer eco- system companies.
Jim’s extensive Insurance experience includes:
Executive claims leader for 5 insurance company acquisitions and 7 claims department integrations in 12 years as CCO at two carriers. Extensive due diligence experience. Leading multiple due diligences and claims department integrations
- Led AIG Personal Lines (US) claims through 2 acquisitions and 4 claims department integrations, while moving from 5 claim systems to a single new system and sunsetting all legacy claims systems
- Member, executive steering committee, AIG Global Claims Review
- Developed multiple leaders, several who are now CCO’s at top tier companies
- Developed the “Underwriting Claims” approach to claim triage and re- triage, featured in a white paper sponsored by LexisNexis in 2010
- Chair, Executive Committee, AIG Worldwide Investigative Resources. Mentored new external hire as SIU unit President in the redevelopment of process, people and controls of this key AIG shared services operation
- Vice Chairman, Board of Governors, National Insurance Crime Bureau (NICB) -2009, Board member 2005-2009
In addition to his P&C Industry work, Jim is the founder and managing Director of the MPB Fund (www.MPBfund.com) a 501(c) 3 charitable fund focused on the needs of nursing students at Community Colleges.
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